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8 ways to give your Christmas casuals the best onboarding experience through Employment Hero

In need of a streamlined onboarding process for your Christmas casuals? Learn how Employment Hero can help.
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Published 4 Nov 2023
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Updated 28 Mar 2024
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4min read
Two cafe employees sit on a bench smiling

The days are getting warmer, the sun is coming out (maybe?) and the shops are stocking up on bathers, tinsel and thongs. The silly season is just around the corner.

If you run a business that peaks in the summer festive season, youโ€™ll know itโ€™s a hectic time of year. Many businesses will be bringing in new casual staff to meet demand and cover leave.

Of course, once youโ€™ve got a new casual employee, it can be all too easy to throw them in the deep end. Thereโ€™s plenty of work to do after all. Whatโ€™s often missed is that a casual employeeโ€™s early experience of a company really does matter, and it sets the tone for their time in the role, however long that may be.

Luckily, onboarding can be a great experience for everyone with Employment Hero. Our HR software completely streamlines the process, making it easier for new employees to get stuck into the important stuff.

Hereโ€™s eight ways that you can make onboarding effortless with Employment Hero.

A man in a top hat turns around shouting 'welcome'

1. Digitise the whole process

Thereโ€™s nothing more unreliable than the office printer. By using Employment Hero you can ditch it altogether, making the entire onboarding process completely digital.

How does it work? First you create an account for the new casual employee, provide them with access details and then follow these steps. From employment agreements to policies, all the important documentation can be signed and approved digitally, and is kept safe in the cloud. Weโ€™ve also got an extensive library of HR policies that you can borrow from and personalise.

2. Use onboarding checklists

Thereโ€™s always a lot to remember when you bring in a new team member. Employment Hero ensures that nothing is forgotten with our range of onboarding checklists. You can borrow our templates or customise your own, and then use them in all future onboarding. This is particularly handy if youโ€™re bringing in a casual employee whose onboarding steps might be a little different from a permanent member of staff.

Many of the steps in the onboarding checklist can be completed in Employment Hero before your new employeeโ€™s first day, so they have more time to spend meeting the team and learning the ropes.

3. Empower through Employee Self-Service

Whenever you bring on a new employee, thereโ€™s always a lot of information to be collected, whether thatโ€™s banking details, emergency contacts or super contributions. Rather than having the employer or HR manager in charge of adding information, employees are in charge of their own data in Employment Hero.

This is super helpful further down the line too. If the employee moves house, changes banks or has any other changes to make to their details, they can log in and do it themselves. Much easier than emailing requests though!

4. Use the organisation chart

This is a particularly useful tip for those medium-sized businesses, where meeting the entire team can take a while for a new employee. Employment Hero has an โ€˜organisation chartโ€™ feature, where all company employees are shown according to their team and their level in the organisation. Itโ€™s a great resource for a new team member, as they can get an idea of who everyone is at a glance.

Plus, who hasnโ€™t had that terrible moment where youโ€™ve been introduced to someone and then ten minutes later, that personโ€™s name has completely left your brain? This organisation chart is a lifesaver for rechecking their name on the sly.

5. Assign policies for reviewing

HR policies are essential for compliance and safeguarding. As a result, reviewing policies is a usual part of the onboarding process for new employees. Ensuring that all those policies have been read and signed off can be time consuming for those in charge though.

Make it easy for everyone by assigning policies through Employment Hero. Employees are notified that they have policies to read and digitally agree to, and employers can check whether there are any still outstanding.

6. Treat them to a welcome bonus

This is by no means an essential part of onboarding, but giving a small gift to your new casual employee can be a nice way to welcome them to the business. On Employment Hero, employers can reward employees with a chosen amount of Hero Points, which employees can spend on real-world treats on our Swag app. The Swag store has a great range of things on offer, from Uber Eats and gift cards to cinema vouchers.ย 

7. Make shift management easy

For many businesses with casual employees, correct shift rostering is crucial. Itโ€™s also really important for the employee to have visibility over what shifts theyโ€™ve got coming up, and to accept or decline any additional work.

Using Employment Hero, employers can generate rosters in a flash, and notify employees through the desktop and mobile app. They then have the option to accept, swap, decline or start shift bidding in real time. Couple that with easy time-tracking software that generates timesheets, and Employment Hero can streamline the whole process from rostering through to payroll.

8. Ask for feedback

Ok, so your new casual employee has all their documentation done, theyโ€™ve met the team and they know what shifts they’ve got coming up. Thereโ€™s just one thing left to do to complete a great onboarding process โ€“ ask them about their experience so far.

No process can improve without feedback, and if you want to ensure yours is a great one, make sure youโ€™re hearing from the right people at the right time. On Employment Hero, you can customise short surveys and automate when theyโ€™re sent out to employees on the platform. Itโ€™s super easy to set up a short feedback loop as the last task of onboarding.

Donโ€™t just take our word for it โ€“ give Employment Hero a try

Itโ€™s going to be a busy summer season for lots of businesses in Australia. Take the heat off by harnessing the best of HR and payroll software with Employment Hero, and give your Christmas casual employees a great start to their role.

Book a call with one of our specialists today and try the platform out for yourself.ย 

Jen Denny
Content Marketing Specialist - Employment Hero
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