The Guided Payroll Implementation provides you with the following support mechanisms:
- On-demand webinars for you to watch at a time that suits you
- Access to our weekly live Q&A webinar sessions, where our consultants will demonstrate the payroll platform and answer customer questions
- Support viaย email
This implementation service does not cover direct phone access to our consultants or 1:1 meetings with our consultants. If you need additional support, please reach out to our team via email. Don’t worry โ we’ll be here from the setup of your system to your first live pay run.
Have questions? Our dedicated guided implementation team is here to help you at any time during your journey. You can contact them at implementations@employmenthero.com
To get started, sign up for your on-demand webinar or one of our live Q&A sessions by clicking the relevant link below.
Live Q&Aย
On-demand webinars
On-demand webinars

Core 4B: Employee opening balances / Other income and benefits
Importing your opening balances and benefits in kind could be an initial configuration activity for your employee’s financial year end tax filing. This workshop will provide you with the knowledge on how to export a template to capture your data and also how to import the completed relevant data template into your payroll.

Core 6: Running a Pay Run (SG)
This workshop will provide you with an overview of the process to run a payroll, from creating a pay run to finalising a pay run. In this training, you will also be exposed to adding in your shared help group (SHG) deductions, additional earnings & deductions should you need to do so.

Core 7: Completion of Payroll Settings (SG)
In this workshop you will be guided through the process of finalising your payrun within the platform, downloading your CPF files and Bank files and importing year to date opening balances and leave balances for your employees before you go live and transit to our Payroll platform!