1:ย TMD DETERMINATION FOR NON-CASH PAYMENT PRODUCT
Target Market Determination | ||
Product: | Swag Visa Debit card and Swag Spend account | |
Non-cash payment product | ||
Issuer: | Hay Limited ABN 34 629 037 403, AFSL 515459 (Hay Limited) | |
Start Date: | August 2022 โ The date the determination was made. | |
Version: | February 2023 | |
Review Date: | February 2024 | |
Target Market:ย Class of Retail individuals that comprise the target market for the product |
Retail Individual Description:
This describes Retail individuals in the target market |
Eligibility criteria for the product.
Customers will need to satisfy specific eligibility criteria to maintain this product. Customers must:
This product is targeted at individuals with the likely objectives, financial situation and needs of wanting:
Financial Situation
|
Product Description: This describes the non-cash payment product. |
|
|
Appropriate Statement:
This explains why the product is consistent with the target marketโs likely objectives, financial situation, and needs. |
The issuer, Hay Limited, has considered that the product is likely to be consistent with the possible objectives, financial situation and needs of the Target Market as:
|
Category | Description | |
Distribution Conditions:
|
Marketing and Promotion
|
Condition 1
The authorised distribution partner must only market and promote the product as a reloadable Non-Cash Payment Product in Australia. This condition is suitable as the issuer has distributed this product using these methods, with limited risk to Retail individuals.
|
Retail Product Distribution Conduct (other than Marketing)
|
Condition 2
An authorised distributor must only engage in retail arranging, distribution and providing factual product advice:ย
|
|
Review Triggers:ย
|
The issuer, and any distributor of this product, must cease retail product distribution conduct in respect of this product when the issuer determines a material event or circumstance has occurred concerning: | |
Material Complaints | Material complaints (in number or significance) relate to complaints concerning the terms of this product and or the distribution conduct. | |
Product Performance | Evidence, as determined by the issuer, of the productโs performance, in practice, may suggest that the product is not appropriate for the target market. | |
Distributor Feedback | Reporting from distributors, or consistent feedback from distributors on the target market, suggesting that the determination may no longer be appropriate. | |
Substantial Product Change | A significant change to the product features outlined in the product description will likely make the determination no longer appropriate for the target market. | |
A significant change to the product because of regulatory, legislative or code changes will likely result in the determination no longer being appropriate for the target market. | ||
Significant Dealing | A material pattern of dealings in the product or distributor conduct is inconsistent with the determination. | |
Notification from ASIC | A notification from ASIC requiring immediate cessation of product distribution or conduct concerning the product. | |
Review Trigger Information | The distributor of this product must provide the following information to Hay Limited within the below timeframes. | |
Product Complaints data | Information relating to complaints received, including the number and nature of the complaint. details by the distributor of this product and provided quarterly within ten days of the end of the Quarter. | |
Significant Dealings | Any significant dealings of the product to customers who are outside the target market. | |
Timings and Frequency | These triggers should be provided as soon as practicable and no later than 10 business days after the distributor becomes aware.
They will be reviewed and discussed under the CAR and distributor Governance meeting cycles.
|