Is offering outsourced payroll services a good idea? Is it still a necessary evil or is it a profit-driving function? Are client demands and expectations increasing? To find out answers to these questions and more, we surveyed 313 professionals consisting of accountants, bookkeepers, CEOs/CFOs, and payroll specialists to get a snapshot of the state of outsourced payroll in the UK.
What is the state of outsourced payroll report?
Our key findings show that future-focused processes and a change of perspective will help build the successful practices that the evolving industry demands.
Download the report to discover:
- How clients’ needs and expectations are changing
- What professional service firms are focused on in the next year
- Top challenges of cloud technology usage, and complying with payroll legislation
- Perceptions of offering outsourced payroll services
- Why it’s beneficial to offer outsourced payroll services
- The future of payroll
For any accountant, bookkeeper, leader, manager, or payroll professional – this might be the most essential reading you can do to get inspired for your practice’s strategic plans in 2023 and beyond.
What is the purpose of this research?
The purpose of this research is to discover a deeper understanding of professional industry leaders, accountants, bookkeepers and payroll professionals, and their relationship with outsourced payroll services, client demand, staying abreast of change and cloud technology.
Accounting and payroll are arguably the most crucial elements of every business and keep the heart and soul of the economy pumping. But, with so much change over the past few years, we wanted to get a temperature check on current challenges, opportunities, perceptions, and future goals for professional service firms offering the outsourced payroll function. We hope to identify areas that will help professional service firms such as accountancy, bookkeeper, and payroll bureau firms to inspire change, reflection, and insight, even if they are not providing outsourced payroll services.
Who did we survey for this report?
The survey collected responses between the 2nd March and 8th March. In total, there were 313 survey participants in the United Kingdom. Respondents had to service business clients to be eligible to participate in the research.
Job titles of respondents include accountants, business owners, CEOs, CFOs, payroll professionals and bookkeepers. Business types include accountancy, consultancy, HR, payroll bureaus and bookkeeping firms.
What are the key themes of the research?
- Cost of living and increasing prices
- Shift in client needs and expectations
- Professional service firms are unaligned with client needs
- Perception and usage of cloud applications vary
- Opportunities and challenges of outsourced payroll services
- How does the United Kingdom compare with Australia and New Zealand
Why is this research helpful for accountants, bookkeepers and payroll bureaus?
Accountants, bookkeepers and payroll bureaus can gain a deeper understanding of their peers business needs and client demands. If the findings give insight, it will enable them to use that knowledge to reflect or review strategic businesses decisions and goals whether it be expanding services or growing your outsourced payroll service.
Download the State of Outsourced Payroll in the UK report
The professional service industry has radically transformed over the last decade. Download this report to gain a deeper understanding of accountants, bookkeepers, business leaders and payroll bureaus’ perceptions and attitudes towards topics such as cloud technology, outsourced payroll services and client demands. Get inspired for your practice’s strategic plans in 2023 and beyond.
Employment Hero, the smarter way to manage people, payroll and productivity. Employment Hero Payroll is a cloud-based workforce management and payroll platform servicing over 200k businesses through 750+ partners in accountancy, bookkeeping and payroll bureau firms across the UK, Australia, New Zealand, Singapore and Malaysia.
In a single, integrated platform that can be white-labeled, Employment Hero Payroll automates the flow of data from employees across rotas, timesheets, leave management, and reporting, providing full client visibility over the pay run at all times.
Disclaimer: The information in this article is relevant as at 5 April 2023, and has been prepared by Employment Hero Pty Ltd ABN (11 160 047 709) (Employment Hero). The views expressed herein are general information only and are provided in good faith to assist employers and their employees. The Information is based on data supplied by third parties. While such data is believed to be accurate, it has not been independently verified and no warranties are given that it is complete, accurate, up to date or fit for the purpose for which it is required. Employment Hero does not accept responsibility for any inaccuracy in such data and is not liable for any loss or damages arising either directly or indirectly as a result of reliance on, use of or inability to use any information provided in this article.
The smarter way to manage HR, people, payroll and productivity. For accountants, bookkeepers and payroll bureaus on the up.
